McDonald’s tests Google-backed AI drive-thru ordering system
McDonald’s is testing a new AI system that can take drive-thru orders and support restaurant operations. The system, called ArchIQ and nicknamed “Archy,” was introduced during the company’s Worldwide convention, according to Restaurant Business. It is being tested at five McDonald’s locations in the United States, though the company has not named the restaurants involved. A video shared on X by a McDonald’s franchise owner showed the system greeting customers, processing order changes, displaying the final total, and […]