Designing AI agents that know when to step back
Agentic AI is taking off, and for good reason. AI agents can now write code, conduct research, plan travel, handle customer service, and more. Yet amid the excitement about what AI agents can do, a key question has been neglected: how do we design the human side of the equation? That question is critical, because agentic AI isn’t just another feature to bolt onto existing products. It’s a fundamentally different kind of software that demands fresh thinking. Unlike […]