An Information-Theoretic Framework for Comparing Voice and Text Explainability
arXiv:2602.07179v1 Announce Type: new Abstract: Explainable Artificial Intelligence (XAI) aims to make machine learning models transparent and trustworthy, yet most current approaches communicate explanations visually or through text. This paper introduces an information theoretic framework for analyzing how explanation modality specifically, voice versus text affects user comprehension and trust calibration in AI systems. The proposed model treats explanation delivery as a communication channel between model and user, characterized by metrics for information retention, comprehension efficiency (CE), and trust […]