Designing for AI Agents
For two decades, product design has revolved around a stable premise: users initiate, software responds. Even as AI crept into products such as recommendation engines, predictive text, and fraud detection, the interface still framed intelligence as reactive. AI agents break that contract. An agent does not wait for instruction. It monitors context, forms intentions, takes actions, and adapts its strategy over time. It delegates to APIs, coordinates across systems, and sometimes executes decisions without asking first. In other […]